Introduction & Overview
Welcome to Kapate Consultancy ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kapateconsultancy.com, use our Employee Resource Portal (ERP), or engage our consulting services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services immediately.
Your privacy is our priority. We collect only the minimum data necessary to provide exceptional services. We never sell your personal information to third parties under any circumstances.
Information We Collect
We collect information you provide directly, information collected automatically, and information from direct correspondence.
| Data Category | Examples | How Collected |
|---|---|---|
| Contact Information | Full name, email address, phone number | Inquiry forms, ERP registration |
| Project Details | Service type, project description, budget range | Contact form submissions |
| Employment Information | Employee ID, role, department, payroll data | ERP portal (staff only) |
| Review Content | Written testimonials, star ratings | Testimonial submission form |
| Usage Data | Browser type, pages visited, session duration | Server logs |
| Communication Logs | Email replies, WhatsApp messages | Direct correspondence |
How We Use Your Information
We use the collected information for the following purposes:
- To process and respond to inquiries — We use your name, email, and project details to respond with a tailored consultation proposal within 24 hours.
- To send automated confirmation emails — Upon submitting an inquiry, you receive a reference number and project summary via email.
- To manage employee operations — Staff data within our ERP is used solely for HR, payroll, attendance, and task management purposes.
- To publish approved testimonials — Reviews are published publicly only after explicit admin moderation approval.
- To improve our services — Usage patterns help us optimize website performance, navigation, and content quality.
- To send newsletters — Only if you opt-in explicitly via our newsletter subscription widget.
- For legal compliance — When required by applicable Indian law, court order, or regulatory authority.
Data Storage & Security
All personal data is stored securely on our internal server infrastructure. We implement the following safeguards:
- Authentication barriers — Admin and ERP portals require password-based or OTP multi-factor authentication before access is granted.
- Token-based API authorization — All sensitive API endpoints require a secure bearer token issued at login.
- HTTPS encryption — All data transmitted between your browser and our servers is encrypted via TLS/SSL.
- Limited data retention — Inquiry data is retained for 3 years. Employee data is retained for the duration of employment plus 5 years as required by Indian labour law.
- No third-party data brokers — We do not sell, rent, or trade your personal data with any marketing or advertising companies.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means of protection, we cannot guarantee absolute security of your data.
Data Sharing & Third Parties
We do not share your personal data with third parties except in the following limited circumstances:
- Email service providers — We use Gmail SMTP (Google) to send automated confirmation and reply emails.
- WhatsApp — If you initiate contact via our WhatsApp link, your conversation is governed by Meta's privacy policy.
- Legal obligations — We may disclose information when required by law, such as in response to court orders or government requests under applicable Indian legislation.
- Business transfers — In the event of a merger or acquisition, your information may be transferred to the acquiring entity with prior notice.
Your Rights & Choices
You have the following rights with respect to your personal data under applicable Indian information technology laws:
- Right to Access — Request a copy of all personal data we hold about you.
- Right to Rectification — Request correction of any inaccurate or incomplete data.
- Right to Erasure — Request deletion of your personal data, subject to applicable legal retention requirements.
- Right to Withdraw Consent — Unsubscribe from marketing emails at any time using the link in our emails.
- Right to Data Portability — Request your data be exported in a machine-readable format (CSV/JSON).
- Right to Object — Object to the processing of your data for certain purposes.
To exercise any of these rights, contact us at office.kapateconsultancy@gmail.com. We will respond within 30 calendar days.
Cookies & Tracking
Our website uses the following storage mechanisms:
- localStorage — Used to remember your light/dark theme preference. This is entirely client-side and contains no personal data.
- Session tokens — Temporary authentication tokens used for the Admin CRM and ERP portals, cleared when you close the browser.
- Google Fonts — Our site loads fonts from Google servers. Google may log your IP address per their privacy policy.
We do not use advertising cookies, cross-site trackers, or third-party analytics platforms such as Google Analytics at this time.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Questions About Our Privacy Policy?
Reach our Data Protection contact directly for any privacy-related enquiries.
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Client," or "Employee") and Kapate Consultancy governing your use of our website, portals, and consulting services.
By accessing or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree, you must immediately discontinue use.
These Terms were last updated on August 7, 2026. Continued use of our services after this date constitutes acceptance of the updated Terms.
Our Services
Kapate Consultancy provides the following professional services:
- Website Development — Custom, responsive web platforms built on modern frameworks (React, Next.js, HTML/CSS/JS).
- Software & Application Development — Bespoke desktop, cloud-native, and mobile applications.
- AI & Machine Learning Solutions — Predictive models, NLP systems, and computer vision integrations.
- Data Analytics & Business Intelligence — Automated pipelines and real-time dashboards.
- Cloud Services & Deployment — AWS/GCP architecture, CI/CD pipelines, and infrastructure management.
- Academic Project Mentorship — End-to-end final-year project development for engineering and diploma students.
All services are subject to a separate Project Agreement or Statement of Work (SoW) which governs specific deliverables, timelines, and payment schedules.
Payment Terms & Billing
All pricing is project-specific and communicated via a formal quotation. Unless otherwise agreed in writing:
- Advance payment of 50% of the agreed project cost is required before development commences.
- Final payment of the remaining 50% is due upon project delivery and handover.
- Payments are accepted via bank transfer (NEFT/IMPS/UPI). Invoices are issued in Indian Rupees (INR).
- All applicable Goods & Services Tax (GST) will be charged as per prevailing Indian tax rates.
- Late payment beyond 15 days of invoice date may attract a 1.5% monthly interest charge.
- For academic/student projects, full payment upfront may be required depending on project scope.
Chargebacks & disputes on completed and delivered projects are not accepted. Any payment disputes must be raised in writing within 7 days of project delivery.
Project Delivery & Revisions
Unless otherwise specified in the SoW:
- Timelines begin from the date of project kickoff, which requires advance payment and provision of all necessary materials and content by the Client.
- Each project includes 2 free revision rounds post-delivery. Additional revisions may be billed at our standard hourly rate.
- A project is deemed delivered when source code, deployment credentials, or final files are handed over via agreed channels (email, GitHub, or shared drive).
- Client-caused delays (failure to provide content, credentials, or feedback within 5 business days) may result in adjusted delivery timelines without penalties to us.
- Post-delivery bug fixes for issues attributable to our code are covered for 30 days at no additional cost.
Intellectual Property
Upon receipt of full payment, all intellectual property rights in the deliverables created specifically for your project are assigned to you.
- Kapate Consultancy retains the right to display completed work in our portfolio and marketing materials unless explicitly opted out in writing.
- Any open-source libraries, frameworks, or third-party components included in deliverables remain subject to their respective licenses.
- Pre-existing intellectual property (internal tools, code libraries, methodologies) developed by Kapate Consultancy remains our sole property.
- All source code delivered to students for academic projects is strictly for educational submission purposes and may not be resold or commercially exploited.
Confidentiality
Both parties agree to keep confidential any proprietary, sensitive, or non-public information shared during the course of the engagement.
- Neither party shall disclose Confidential Information to any third party without prior written consent.
- Confidential Information does not include information that is publicly known, independently developed, or legally obtained from another source.
- Confidentiality obligations survive the termination of this agreement for a period of 3 years.
Limitation of Liability
To the maximum extent permitted under applicable Indian law:
- Kapate Consultancy's total liability shall not exceed the total amount paid by the client for the specific project in question.
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
- We are not responsible for third-party services, platforms, or APIs integrated as part of a project delivery.
- The Company shall not be liable for delays caused by force majeure events including natural disasters, internet outages, or government restrictions.
Termination
Either party may terminate an engagement with 7 days' written notice via email. Upon termination:
- Work completed up to the termination date must be paid for in full at a pro-rated basis.
- All project materials and source code up to that point will be handed over to the client upon receipt of payment.
- If the client terminates without cause after development has commenced, the advance payment is non-refundable.
- If Kapate Consultancy terminates due to client non-compliance or non-payment, the client forfeits any delivered materials until outstanding dues are cleared.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of India, specifically:
- The Information Technology Act, 2000 (and amendments)
- The Indian Contract Act, 1872
- The Consumer Protection Act, 2019 (where applicable)
Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
Acceptable Use Policy
When using our website, portals, or services, you agree not to:
- Attempt to gain unauthorized access to our administrative systems, databases, or servers.
- Submit false, fraudulent, or misleading information through our forms or portals.
- Use our services to develop software that infringes third-party intellectual property rights.
- Reverse-engineer, decompile, or resell any proprietary systems built by Kapate Consultancy.
- Use the ERP/Admin portal without proper authorization or attempt to bypass authentication measures.
- Engage in any activity that violates applicable local, national, or international laws.
Violation of this Acceptable Use Policy may result in immediate termination of your account and potential legal action.
Amendments
Kapate Consultancy reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. For material changes, we will notify active clients via email.
Continued use of our services after any revision constitutes acceptance of the new Terms.
Questions About Our Terms?
Our team is happy to clarify any aspect of our Terms of Service before you engage.